Legal

Privacy policy

TERMS AND CONDITIONS

Last Revised: July 31, 2018

On July 31, 2018, Law No. 190/2018 came into force, implementing measures for Regulation (EU) 2016/679 of the European Parliament and the Council of April 27, 2016, concerning the protection of individuals regarding the processing of personal data and the free movement of such data, repealing Directive 95/46/EC (General Data Protection Regulation).

This law sets forth the measures necessary for the national implementation of the provisions of Articles 6(2), 9(4), 37-39, 42, 43, 83(7), 85, and 87-89 of the General Data Protection Regulation.

Law No. 190/2018, published on the Authority’s website under the Legislation section, can also be accessed [here].

TEMAD CO SRL, identified by Fiscal Registration Number 6620400 and Trade Registry Number J08/2951/1994 (“TEMAD,” “we”), operates this website (“Website”). We take the privacy of individuals visiting our website (your privacy) very seriously. We are committed to complying with data protection legislation that governs the processing of your personal data and grants you various rights regarding this information.

What Does This Statement Cover?

This Privacy Statement (“Statement”) describes how we use personal information collected from or provided by visitors to the Website, including personal information obtained while providing services through the Website (“Services”). You may only use our Services if you are over 18 years of age.

We provide this Statement because you have the right to know what information we collect about you, how it is protected and used, and under what circumstances it will be disclosed. This Statement also outlines your data protection rights, including the right to object to certain processing activities. More information about your rights and how to exercise them is provided in Section 11 below.

We reserve the right to modify this Statement at any time. Should we make significant changes to this Statement, we will notify you via email or a notice on the Website, and where required, we will obtain your consent.

Information We Collect
How We Use Your Information
Sharing and Disclosing Your Information
Marketing Communications
International Data Transfers
Security
Cookies
Links to Other Sites
Content Uploaded by You
Data Retention
Your Rights
Updating Your Information
Contact Information

1. Information We Collect

This Statement explains how we use personal information collected from or provided by users of our Website.

We collect and process personal information about you when you interact with us and our Website and when you purchase goods from us or use our Services. This includes:

Your name
Gender
Age/date of birth
Marital status
Your company, position, and occupation
Email address and phone number
Postal address
Payment information
Content you provide, including photos, audio, and/or video content (“end-user content”)
Marketing preferences, including any consents provided to us
Information about the browser or device used to access the Website
Aggregate data

We use user data to compile anonymized, aggregated statistics for operational and marketing purposes. These include benchmarking, determining appropriate hardware levels, assessing workforce needs for providing Services, and reporting user counts. This anonymized, aggregated data cannot be used to identify any individual user.

2. How We Use Your Information

We use the information you provide for the following purposes:

To respond to your inquiries
To improve our products and Services, including assessing staff performance, evaluating product and service quality, and enhancing our Website
To secure our websites and IT systems and protect our rights
For legal claims, regulatory compliance, and investigations, as needed (including disclosing information in legal proceedings)
To validate bank code, account number, and card number during payment to prevent fraud (when using credit or debit cards)

When you consent:

We send direct marketing communications related to our products and Services or those of selected partners. You may opt out of these at any time (see Section 4).
We use cookies and similar technologies as outlined in this Statement and as described in the cookie-specific information provided at the time of use.

For legal compliance:

We respond to governmental or law enforcement requests.

3. Sharing and Disclosing Your Information

We share your personal information within TEMAD and with a group of companies involved in the processing described above. We may use your personal information to personalize marketing and advertising messages you receive on the Website or work with external companies for this purpose. Aggregated data may be shared with these companies for personalization purposes. Anonymous clickstream data, page view counts, and aggregated demographic information may also be shared with business partners and advertising companies.

We also use data related to your visit to the Website for statistical analysis to measure interest and usage of different areas of the Website. These statistics are shared with relevant advertising companies or external parties. However, we only provide aggregated data from these analyses, not user-specific information.

Personal information will be shared with third-party service providers (including technology consultants and CRM vendors) who, while providing services to us, will access and process the information you provide on behalf of TEMAD for the purposes identified above. These third parties include website hosting providers, maintenance service providers, IT and CRM providers. Each service provider is contractually obligated to operate in accordance with this Statement.

Our employees, agents, and contractors must have a legal organizational form to access your personal information. We also share your personal information with those assisting us in managing or providing Services (e.g., message board administration, statistical analyses, data processing, and order fulfillment) or external contractors, agents, or sponsors helping with contests and promotions. These contractors or external agents will only use your personal information for providing specific services to us.

If, in the future, we wish to share your personal information with third parties who are not our agents or service providers, we will notify you and provide you with the opportunity to object.

If our business is sold, merged, and/or transferred to another entity, your information will be disclosed to our legal advisors and the legal advisors of any potential buyer and transferred to the new owners.

Your personal information will be disclosed when necessary for us to fulfill a legal obligation or to protect our rights, the rights of our affiliates, the rights or safety of any individual or the public, or the rights of our users or third parties.

4. Marketing Communications

From time to time, we may send you information about other similar products or services offered by TEMAD that we believe you may be interested in (e.g., newsletters and promotional communications). We will only do this with your consent, and you have the right to object to receiving such information or the profiling for direct marketing purposes at any time. You can do this by:

Following the opt-out instructions in every email we send you, or
Contacting us using the details in Section 13 below.

5. International Data Transfers

We do not transfer your personal information to countries outside the European Economic Area (“EEA”). However, if this changes, we will inform you.

6. Security

We have implemented reasonable technical and organizational measures to secure your personal information against accidental loss and unauthorized access, use, modification, or disclosure.

We adhere to industry standards to protect the personal information you provide, both during transmission and after receipt. However, no method of internet transmission or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Cookies

We use cookies to make our Website easier to use and more functional. When you visit the Website, our servers send a cookie to your computer. Cookies do not personally identify you but recognize the browser you use.

Types of cookies we use:

Strictly Necessary Cookies: Essential for navigating the Website and using its features.
Performance Cookies: Collect anonymous information about how the Website is used, such as through Google Analytics.
Functionality Cookies: Remember your preferences, such as country or language.
Social Media Cookies: Allow you to share Website activities on platforms like Facebook and Twitter.

You can delete cookies from your computer using your browser’s help section. Note that disabling cookies may restrict access to some features.

8. Links to Other Sites

The Website contains links to other websites over which we have no control. We are not responsible for the privacy policies or practices of these sites and encourage you to read their privacy policies.

9. Content Uploaded by You

If you upload comments, ideas, suggestions, or content along with your name or initials in areas of the Website visible to other users or directly provide such information to us, we may use this content for marketing purposes.

If you no longer wish for this information to be used, contact us using the details in Section 13 below.

10. Data Retention

When we process personal information for marketing purposes or with your consent, we process it until you ask us to stop and for a short time thereafter. We also maintain a record of your request to ensure we respect your preferences in the future.

When we process personal information for contractual or service purposes, we retain it for five (5) years from your last interaction with us.

11. Your Rights

You have the right to request a copy of your personal information. You can also request corrections, deletion, restriction of processing, or the transfer of your data. Additionally, you can object to certain processing activities, such as direct marketing.

To exercise these rights, contact us using the details in Section 13. If unresolved, you have the right to file a complaint with the data protection authority in your area.

12. Updating Your Information

To modify or update the information we hold about you, please contact us using the details in Section 13.

13. Contact Information

TEMAD CO SRL is the data controller for your personal information. For questions about this Statement, please contact us at GDPR@temad.ro.

This Privacy Policy applies to websites and social media sites operated and administered by TEMAD CO SRL, including but not limited to:

Additional websites may be added in the future.